Terms and Conditions
Thank you for your visit to TheGoldsmith.com.
Access to our website and its services are governed by the following conditions. Any person that shops at The Goldsmith, or visits the TheGoldsmith.com website accepts these conditions. If you do not agree with these terms, please do not use this site.

Return Policy
We are confident you will be happy with your purchase from The Goldsmith. However, if you are not satisfied you may return the item(s) for a full MERCHANDISE CREDIT applicable to any future order (excluding shipping costs). Sorry, no refunds. The customer is responsible for any return shipping and insurance charges. Returned item(s) must be shipped through Federal Express or UPS only within seven (10) days of receiving the item. In addition all returned item(s) must be in original, undamaged condition and include the original receipt and packaging.

Custom, personalized and special order items may not be returned under any circumstances.

Please do not hesitate to call us at 607.723.0001 for further information or for an explanation of these terms.

Online purchases within the United States may be made with Visa, Mastercard, American Express, Discover, Apple Pay and Pay Pal. Payment on the customer's credit card will not be processed until the day the item(s) is shipped. 

For all orders shipped within New York State, sales tax will be added. International orders may not be made online; call 011.607.723.0001 or email goldsmith@thegoldsmith.com regarding international payment and details. Mellem Corporation, The Goldsmith must verify information the user provides before accepting the order.

This website is the sole property of Mellem Corporation, The Goldsmith and is protected by all United States and International copyright laws. Mellem Corporation, The Goldsmith grants access to its site but prohibits any reproduction or downloading of its content, including text, logos, images, graphics, data, and software. Photos may not be reproduced or printed for commercial purposes. You may not create a link to this website from another website or document without Mellem Corporation, The Goldsmith's prior written consent. 

Personal Account
If you register with us to have an account, it is your responsibility to maintain the privacy of your account. Mellem Corporation, The Goldsmith is not responsible for any activity that occurs under your account or password. Mellem Corporation, The Goldsmith, at their discretion, reserves the right to refuse service to any user, terminate accounts, remove or edit content of accounts, or cancel orders associated with the account.

When you visit TheGoldsmith.com or send emails to us, you consent to receive communications from us electronically. 

As a registered user, you agree that the employees of Mellem Corporation, The Goldsmith have access to your account information on an as-needed basis. Mellem Corporation, The Goldsmith may use your information to assist you with questions, or for billing, shipping, or returns purposes. 

Privacy and Disclosure of Information
Mellem Corporation, The Goldsmith values and respects the privacy of its customers and will not distribute or sell its customers information although we reserve the right to release your information if required to do so by legal authorities or by law.

Mellem Corporation, The Goldsmith uses safeguards designed to protect the privacy of all personal information. TheGoldsmith.com is a safe and secure environment for making purchases online. When you make a purchase your personal information, including your credit card number, is stored on our server for archival purposes only. Credit card numbers are encrypted using AES 128 bit encryption before being stored for protection. Information being transmitted to our server is protected by a 128 bit Secure Socket Layer (SSL) connection which exceeds industry standards. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure site.

Shipping and Delivery
Mellem Corporation, The Goldsmith will arrange for delivery of any item purchased online, and time allowed depends upon availability, destination, and method of delivery. Shipping on most orders will be within 10 days. Availability of products is subject to change without notice. While we strive to keep our online inventory up to date, our on-site stock changes on a daily basis, and listed availability may not reflect current stock conditions. You will be advised either by phone or email if your order will be delayed. The customer will be responsible for shipping charges and applicable sales tax, which are not included in the quoted price. 

Upon delivery, customers are advised to inspect all merchandise for obvious damage and to report the damage before signing off on delivery. We also recommend keeping copies of all shipping documents.

Mellem Corporation, The Goldsmith only assumes responsibility for a shipment while the item is in its possession. Upon delivery of the item to the shipping carrier, the laws and regulations of the shipper become the regulating laws of the shipment. The risk of loss of the item passes to you upon delivery to the carrier. Mellem Corporation, The Goldsmith will not be held responsible for lost shipments that are the fault of anyone but Mellem Corporation, The Goldsmith, and will not be held responsible for its choice of shipping carrier.

Mellem Corporation, The Goldsmith is not responsible for delays in transit or failure to deliver due to fire, flood, strike or other labor difficulty, act of God, act of any governmental authority or of the customer, riot, embargo, fuel or energy shortage, wrecks or delay in transportation, inability to obtain necessary labor, materials, services or manufacturing facilities from usual sources, failure of suppliers, subcontractors or shippers to meet their contractual obligations, or any other causes of like or unlike nature beyond Mellem Corporation, The Goldsmith's reasonable control. 

Online Pricing and Product Descriptions
While we try to be as accurate as possible when naming, describing or pricing a product, Mellem Corporation, The Goldsmith does not guarantee that product descriptions and product prices are accurate, complete, reliable, up-to-date, or error-free. Mellem Corporation, The Goldsmith will not be held responsible in any way for typographical errors, including errors in pricing or errors in descriptions. Mellem Corporation, The Goldsmith has the right to cancel any order placed for products listed at the incorrect price whether or not the order has been confirmed and/or payment has been made. If payment has already been made and an order is canceled we will refund payment in full.

We have made every effort to display as accurately as possible the colors and sizes of our products that appear on TheGoldsmith.com. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. In addition, some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. For example some items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

Mellem Corporation, The Goldsmith reserves the right to make changes to its site and its content (including prices, descriptions, and inventory) without notification to any user or customer, registered or unregistered.

Web Site Liability
Mellem Corporation, The Goldsmith does not offer any type of warranty on its products or its website functionality or content. By using this site, you AGREE that you are using it at your own sole risk. We will not be held responsible for any losses due to site unavailability. Furthermore, Mellem Corporation, The Goldsmith DOES NOT guarantee that this site, the servers on which it is hosted, OR E-MAIL SENT FROM TheGoldsmith.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Mellem Corporation, The Goldsmith WILL NOT BE held responsible or liable FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE or from communication with it.

Mellem Corporation, The Goldsmith has the right to change any content on this website without notice. Mellem Corporation, The Goldsmith also has the right to change the terms at any time without notice. Please check the terms and conditions periodically for changes or updates.

Further Questions or Concerns
If you have questions or comments regarding your use of this site, our privacy policy, or our legal agreement, please do not hesitate to contact us. Please address all correspondence to the following:
The Goldsmith 
The Kilmer Building
31 Lewis St.
Binghamton, NY 13901